TERMS & CONDITIONS

Welcome to CKSKINCARE.COM.

 

These Terms and Conditions govern your use of our
website, including purchasing products, interacting with content, and engaging with our
services.

1. Acceptance of Terms
By accessing and using this website, you agree to abide by these terms. If you do not
accept them, please refrain from using our services.

 

2. Products and Services
- All skincare products are for personal use only and should be used as directed.
- We make no medical claims regarding the effectiveness of our products. Consult
a healthcare professional before use.
- Prices and availability are subject to change without notice.

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3. User Conduct
- You must be at least 18 years old to make purchases.
- You agree not to misuse the website, including unauthorized access, distribution
of harmful software, or fraudulent activities.

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4. Payment & Refunds
- Payments are processed securely through PayPal & Venmo.
- Refunds are subject to our return policy, which can be found below.
- We are not responsible for banking delays or transaction failures caused by third
parties.

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5. Privacy Policy

Your personal data is protected in accordance with our Privacy Policy (Insert Link). We
do not sell or share your information without consent.

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6. Intellectual Property
- All website content, including text, images, and branding, belongs to
CKSKINCARE (Caroline Kone SKINCARE).
- Reproduction or distribution without permission is prohibited.

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7. Limitation of Liability
We are not liable for any allergic reactions or adverse effects resulting from the use of
our products. Please read the ingredient lists carefully.

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8. Modifications to Terms
We reserve the right to update or modify these terms at any time. Changes will be
posted on this page.

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9. Contact Information
For questions regarding these terms, please contact us at info@ckskincare.com .

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The information provided on CKSKINCARE.COM is for general informational purposes
only and is not intended as medical advice. By purchasing and using our products, you
acknowledge and agree to the following:

 

1. For External Use Only
Our skincare products are designed for external use only. Avoid contact with
eyes, and discontinue use if irritation occurs.

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2. No Medical Claims
Our products are not intended to diagnose, treat, cure, or prevent any medical
condition. Consult a healthcare professional before use, especially if you have
sensitive skin, allergies, or underlying health concerns.

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3. Individual Results May Vary
Skincare effectiveness varies from person to person. We do not guarantee
specific results.

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4. Ingredient Awareness
Customers are responsible for reviewing ingredient lists before use. If you have
known allergies, conduct a patch test or consult a dermatologist.

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5. Liability Limitation
CKSKINCARE.COM and its affiliates are not liable for any adverse reactions,
injuries, or damage resulting from the use of our products.

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6. Regulatory Compliance
Our products comply with applicable US and European cosmetic regulations but
are not FDA-approved as medical treatments.

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7. Changes to Disclaimer
We reserve the right to update this disclaimer at any time. Continued use of our
products and website constitutes acceptance of any modifications.
For further inquiries, contact us at info@ckskincare.com

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​CK Skincare is a brand that belongs to CKS skincare.

At CKSKINCARE.COM, we want you to be satisfied with your purchase. If you are not
completely happy with your order, please review our return policy below.

 

1. Eligibility for Returns

- Products must be returned within 10 days of purchase.
- Items must be unused, unopened, and in their original packaging to qualify for a
refund.
- We do not accept returns on final sale items or promotional products.

 

2. Refunds & Exchanges
- Refunds will be issued to the original payment method once the return is
processed.
- Exchanges are available for defective or damaged items.
- Shipping fees are non-refundable, unless the return is due to an error on our
part.

 

3. Return Process
- Contact our customer service team at info@ckskincare.com to initiate a return.
- You will receive a return authorization number and instructions on how to send
back the product.
- Customers are responsible for returning shipping costs unless the item is
damaged or incorrect.

 

4. Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please notify us with a picture of them within 3 days of delivery.
- We will provide a replacement or full refund (except postage fees) at no
additional cost.

5. Processing Time
- Please allow 5 to 7 business days for your return to be processed.
- You will receive an email confirmation once your refund or exchange has been
completed.

6. Changes to Policy
We reserve the right to update or modify this return policy at any time. Changes will be
posted on this page.
For further inquiries, contact us at info@ckskincare.com.

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8. Contact Us
For questions regarding this Privacy Policy, contact us at info@ckskincare.com.

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Shipping Policy 

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At CKSKINCARE.COM, we strive to ensure timely and secure delivery of your orders.
Please review our shipping policy below.

 

1. Processing Time
- Orders are processed within 2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business
day.

 

2. Shipping Methods & Rates
- We offer standard and expedited shipping options.
- Shipping rates are calculated at checkout based on location and selected
shipping method.
- Free shipping is available for orders over US$100.

 

3. Estimated Delivery Times
- Standard Shipping: 4 business days
- Expedited Shipping: 2 business days

 

4. International Shipping
- We ship internationally to select countries.
- Customers are responsible for any customs duties, taxes, or import fees.

 

5. Tracking Order
- Once your order ships, you will receive a tracking number via email.
- You can track your order through USPS.

 

6. Lost or Delayed Shipments
-  If your order is delayed or lost, please contact us at info@ckskincare.com.
- We are not responsible for delays caused by carriers, weather, or customs
processing.

 

7. Damaged or Incorrect Orders
- If your order arrives damaged or incorrect, notify us within 2 days of delivery.
- We will provide a replacement or refund (except postage fees) as per our return
policy.

8. Changes to Policy
We reserve the right to update this shipping policy at any time. Changes will be posted
on this page.
For further inquiries, contact us at info@ckskincare.com.

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Accessibility Statement

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At CKSKINCARE.COM, we are committed to ensuring that our website is accessible to
all individuals, including those with disabilities. We strive to provide an inclusive and

user-friendly experience for everyone.

 

1. Accessibility Features
We have implemented the following accessibility features:
- Compatibility with screen readers and assistive technologies.
- Alternative text for images to support visually impaired users.

- Keyboard navigation for users who cannot use a mouse.
- High-contrast options for better readability.

 

2. Compliance Standards
Our website follows the Web Content Accessibility Guidelines (WCAG) 2.1, ensuring
compliance with accessibility laws such as the Americans with Disabilities Act (ADA).

 

3. Ongoing Improvements
We continuously review and update our website to enhance accessibility. If you
encounter any barriers, please let us know.

 

4. Contact Us
If you experience difficulties accessing any part of our website or need assistance,
please contact us at info@ckskincare.com.

 

5. Third-Party Content
While we strive to ensure accessibility across all pages, some third-party content may
not be fully optimized. We encourage users to reach out if they need support.

 

6. Feedback & Suggestions
We welcome feedback to improve accessibility. If you have suggestions, please reach
out to us.
We thank You for choosing Caroline Koné SKINCARE.

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